Customer comes first.

  Service is the green life of LUTIAN

  Quality is the power pulse of LUTIAN

  Customer comes first, to provide our customers with advanced and high-quality power products; to offer gods convenient and high-grade service are the continuous goals LUTIAN pursuing.

• Presale service

Serve customers with faithful smile. Salesmen introduce the detailed products information to customers, including the product model、function、feature and other related information

• In service

First, offer customers operation manuals and parts catalogues, then introduce the right operation and maintenance methods to customers; finally, provide customers with feedback sheets to track and serve them so as to collect customers’ suggestions.

• After service

Once the quality problems appeared during the usage, it is available to consult in the F&Q column on line, or turn to the salesmen directly, we will reply as soon as possible and will try our best to give our customers a satisfying answer.

• Service guide line

Efficient、quick、in-time and nicety.